Safety rules

Safety Location

The beneficial location of Klimek Guesthouse is a natural asylum for our Guests. Peace and quiet to stimulate relaxation will accompany you throughout your stay. A rustling mountain stream, majestic forest are natural neighbours of Klimek Guesthouse in Muszyna.

We have introduced the following measures to ensure your safety:

At the reception desk, the temperature is measured (non-contact thermometer used) and a short informative interview with all Guests, employees and suppliers. The staff has the right to repeat the temperature measurement procedure during the stay itself.
The staff may refuse to admit a Guest in the event of low-grade fever or disease symptoms.
Guests, suppliers and employees are required to wash and then disinfect their hands as soon as they enter the Guesthouse.
The reception desk, tables, telephones, payment terminals, magnetic cards for rooms, and other public areas are disinfected after each Guest. A disinfectant liquid is available at the reception.
All employees are equipped with protective masks, gloves and disinfectants.
Regular ventilation of common spaces to ensure proper air circulation.
We apply the recommendations according to recommendations of GIS and WHO.
We conduct an information campaign for Guests on taking special precautions.
The health and safety of our Guests and employees is our priority, therefore the relaxation area can be used only by Guests registered in one room 45 minutes /a day. Advance booking required at the reception of the Klimek **** Guesthouse.

Medical care

An equipped first aid kit is available at the reception
We have provided our reception desk with a telephone number for the health department and the nearest doctor.
Our Guests in a situation requiring medical assistance receive support from the reception staff in determining the location and contacting the nearest medical unit.
At the Guests' request, at the reception desk, it is possible to purchase packages with basic protective equipment (mask, gloves).

Rooms

We recommend limiting contact with the reception desk to telephone contact.
We apply the highest standards for the cleanliness and quality of washing bed linen and towels, which are available to guests in the rooms.
During the stay of Guests, changing of towels and supplementing accessories can be ordered by telephone contact with the reception and hanging bags with dirty towels on the external door handle to the room. They will be replaced with new ones along with the bag and any accessories.
Room service is available only for longer stays (minimum 3 nights), taking into account all safety and hygiene measures.
Meals are served in compliance with all health and safety rules.
When cleaning up after guests' stay, all countertops, door handles, refrigerator, dishes, telephone, TV remote control and all other items in the room are disinfected.
Compulsory disinfection and airing of the room take place in the hotel room after the Guest has checked out and before accepting the next one.
In the interests of the comfort and safety of our Guests, as part of the preparation of rooms for the arrival of our Guests, we have eliminated from the rooms objects that may be contaminated. We have removed, bedspreads, marketing materials etc.

Public areas

Disinfectant dispensers are available in public areas, including reception, in front of the restaurant.
All public areas are regularly disinfected by a dedicated employee.
The principle of the so-called clean worktops - the number of products available directly to Guests is limited to a minimum and they are issued on request
Toilets are disinfected with particular care.

Useful information

If you observe disturbing symptoms (such as high fever, cough and shortness of breath), contact the NFZ hotline +48 800 190 590,or use the search engine for an infectious hospital or GIS facility https://gis.gov.pl/mapa/ or take your own transport to the nearest infectious diseases hospital.

On our website www.pensjonatklimek.pl you can view all available offers and make a reservation. We encourage you to contact us by phone: + 48 471 92 05 from 9.00 to 21.00

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